Privacy Policy - Pinnacle

Effective Date: December 16, 2025

This Privacy Policy explains how and why we, Pinnacle Advertising and Marketing Group (“Pinnacle”, “we”. “us”), collect, use and disclose your personal information when you visit https://www.pinnacleadvertising.com/ and related sites (collectively, our “Website”), use our products and services, or otherwise provide personal information to us.

Pinnacle is a business-to-business provider of advertising and marketing services (“Services”). As used in this Privacy Policy, “you” means visitors to our Website (“Visitors”) and individuals (“Customer Representatives”) acting on behalf of our business entity customers (“Customers”) that use our Services or interact with us as part of our business relationship. In some instances, an individual may be both a Visitor and a Customer Representative.

By accessing our Website and using our Services, you consent to us collecting, using, and disclosing your personal information in accordance with this Privacy Policy.

This Privacy Policy does not apply to any information collected by any third party, including our Customers.

We have organized this Privacy Policy into the following sections:

Information we collect
How we use your information
How we store and retain your information
With whom we share your information
Your privacy rights, choices and disclosures
Users outside the United States
Links to other sites
Privacy Policy changes
Contact information

1. Information We Collect

Information Voluntarily Provided. We may collect your personal information in different ways depending on the business context and the purpose for which it is collected.
1. In using our Services, we may collect the information below from Customer Representatives:
  - Contact and billing information, such as your name, email address, phone number, physical address, job title, location, payment information or other similar information.
  - Information you provide to us during our delivery of our Services.
2. By accessing our Website, we may also collect from Visitors the information below, including through automated data collection technologies:
  - Information you provide to us when you contact us or submit forms.
  - Information about how you access, use, and interact with our Website.
  - Any other information you voluntarily provide to us.
3. If you apply for a position at Pinnacle (including by submitting a form through our Website) we will collect your personal information to allow us to consider your application or to process your hiring and to comply with state and federal law and regulations. We and our service providers may also collect voluntary demographic data to obtain general insights about our applicants. You may elect to not provide voluntary demographic data and it will not affect your job application in any way.

Information Automatically Collected. As you navigate through and interact with our Website or use our Services, subject to your settings and choices as discussed in this Privacy Policy, we may use common data collection technologies to collect certain statistical information.

We collect log data for users of our Website, which may include data about your device, internet connection, browser type, internet service provider and operating system. We process and analyze this information in order to build, run and continue to improve our Website.

The processes we use for automated data collection may include:

Cookies. Cookies are small data files that certain websites write to your hard drive when you visit them, and they record and store your information. A cookie file can contain information such as a user ID that the site uses to track the pages you have visited. The Website may use cookies to collect this type of information to determine the usefulness of our Website’s information to our Visitors and to see how effective our navigational structure is in helping users reach that information.
Web Analytics. We also collect some information (ourselves or using third party services) using web analytic tools. We use third-party services that use tracking technologies (including pixels) to capture aggregate usage and volume statistics about online activities over time and across our Website and other online services. We use Google Analytics (GA4) to identify the frequency of use of certain areas of our Website and to identify preferences. For more information regarding how Google collects, uses and shares your information, please visit https://policies.google.com/technologies/partner-sites. You can deactivate Google Analytics using a browser add-on if you do not wish the analysis to take place. You can download the add-on here: https://tools.google.com/dlpage/gaoptout?hl=en.
Advertising. We (or third parties on our behalf) may now or in the future use tracking technologies (including pixels) to tailor our advertising to suit the personal interests of our Visitors and serve interest-based advertisements when visiting other websites and mobile applications.
Other Uses of Pixels. Occasionally, we may also use tracking pixels (clear GIFs or pixel tags), typically one-pixel clear images that are embedded on a page of the Website in or communications such as email messages. This technology helps us verify when a certain page of the Website is viewed, when a message or ad is opened, when links are clicked and other content in a message is viewed, and the originating source of a click or view.
Recordings. From time to time our interactions with you will be conducted over the telephone or video-conference, and such telephone calls and video conferences may be recorded by us or our third-party service providers.
Social Media. We operate social media pages on third party networks and have social media links on our Website. When you visit or link to our social media pages, data is processed both by us and the applicable social media provider. Social media providers are unaffiliated with us, and we are not responsible for the content or privacy practices of social media providers. Social media providers have their own terms of use and privacy policies, and we encourage you to review those policies whenever you visit their websites or interact with their platforms.

Using Chat Features. Our Website may now or in the future utilize a chat feature to provide information or support. Use of the chat feature is completely voluntary. Chat sessions may be recorded and used by both us and a chat service provider. We may now or in the future utilize artificial intelligence and natural language processing to understand Visitor questions and automate responses to them, simulating human conversation. If you do not consent to these terms, please do not use the chat feature and contact us via email.

No Use by Children. Neither our Website nor Services are meant for use by children. We do not collect age data from our users.

2. How We Use Your Information

We collect and use your personal information so that we can:

Provide, operate, maintain, personalize, and promote our Website and allow you to access and use our Website.
Provide Customers with our Services.
Manage our relationship with our Customers, including billing and processing payments.
Improve our Website and Services.
Improve our marketing using data analytics.
Secure our Website and detect activities that may be unlawful or violate our policies.
Carry out obligations and enforce our rights from any contracts entered into between you and Pinnacle or terms of use, including communications related to payments and changes to our terms, conditions and policies.
Comply with our legal obligations and assist government or law enforcement agencies or regulators when requested.
Provide you with news, surveys and information about other Services that we think may be of interest to you.
Consider applications for positions with Pinnacle, derive general insights about our applicants, and complete the hiring process.
Undertake other activities that you may consent to from time to time.

3. How We Store and Retain Your Information

We take reasonable administrative, physical and technical precautions to protect your personal information and communications between us. This includes, when required or as we deem appropriate and feasible under the circumstances, encryption and written commitments from third parties that may have access to your data that they will protect the data with reasonable safeguards. No Internet or e-mail transmission is ever fully secure or error free, however. We therefore cannot guarantee absolute security of your data, and we are not responsible for processes and networks that we do not control. Please be careful in deciding what information you send to us via email or over the Internet.

We retain the personal information we collect for so long as reasonably necessary to fulfill the purposes for which the data was collected and to perform our contractual and legal obligations. We will retain personal information required to comply with privacy requests, to manage active accounts, as required by law, in order to resolve disputes, or to enforce our agreements. We may retain copies of your personal information for disaster recovery purposes, to prevent fraud or future abuse, or for our legitimate business purposes. Notwithstanding the generality of the foregoing, we may store email addresses and other contact information from our Customer Representatives for marketing purposes until the user requests to be unsubscribed.

4. With Whom We Share Your Information

Your personal information may be shared with our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership.

We may also transfer and disclose your personal information to other third parties as follows:

To our service providers that we engage with to conduct our business. These service providers may assist us in business functions that include delivery and improvement of our Website and Services, managing our relationship with you, auditing and accounting, security, payment processing, delivery, marketing assistance, information technology consulting, collections, and hiring. If you use any chatbots on our Website, your communication may also be shared with the third-party providers of the functionality of those chatbots.
To law enforcement agencies, courts, and regulatory authorities to respond to requests, enforce our rights, or defend ourselves against legal claims.
In aggregated, anonymized, and/or de-identified form that cannot reasonably be used to identify you.
In connection with any merger, sale, change in control, bankruptcy, divestiture, dissolution or reorganization of our business.
If we otherwise notify you and you consent to the sharing.

5. Your Privacy Rights, Choices and Disclosures

We are committed to facilitating the exercise of your rights granted by the laws of your jurisdiction and to which we are subject, which may include the right to request the correction, modification or deletion of your personal information and the right to opt out of the sale or sharing of your personal information (as applicable). We will do our best to honor your requests subject to any legal and contractual obligations, or if we believe the change would violate any law or regulatory requirement, cause the information to be incorrect or impose an undue hardship on us due to technical requirements. If you would like to make a request, contact us at info@pinnacleadvertising.com.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

Complete the transaction for which we collected the personal information, provide a service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.) and similar laws.
Enable internal uses that are reasonably aligned with expectations based on your relationship with us.
Comply with a legal obligation.
Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

You may opt out of receiving electronic marketing communications from us by clicking on the “unsubscribe” link on the communication or contacting us at info@pinnacleadvertising.com. Some non-marketing communications may not be subject to a general opt-out, such as communications about transactions, disclosures to comply with legal requirements and support-related information.

Subject to local law, you may have additional rights under the laws of your jurisdiction regarding your personal information, such as the right to complain to your local data protection authority and the right to appeal our decision regarding a data access request.

You may be able to disable Cookies through your browser settings, but if you delete or disable Cookies, you may experience interruptions or limited functionality in certain areas of the Website.

If you would like to make a request, please contact us at info@pinnacleadvertising.com.

California “Shine the Light” Information-Sharing Disclosure: California residents may request a list of all third parties with respect to which we have disclosed any information about you for such third parties’ direct marketing purposes and the categories of information disclosed. If you are a California resident and want such a list, please send us a written request by email to info@pinnacleadvertising.com with “California Shine The Light Rights” in the subject line.

Do Not Track Disclosure. Our Website does not respond to Do Not Track Browser signals.

6. Users Outside the United States

The Website is controlled and operated in the United States. If you are an individual from the European Union, Canada or any other jurisdiction with laws or regulations governing personal information collection, use, and disclosure that differ from United States laws, please be advised that we may store the information we collect in the United States. By visiting our Website or using our Services, you are consenting to the transfer of your information from your jurisdiction to the United States.

7. Links to Other Sites

Our Website may contain links to other websites for your convenience or information. These websites may be operated by companies unaffiliated with Pinnacle, and we are not responsible for the content or privacy practices of those websites. Linked websites may have their own terms of use and privacy policies, and we encourage you to review those policies whenever you visit the websites.

8. Privacy Policy Changes

We may update this Privacy Policy from time to time and without prior notice to you to reflect changes in our information practices, and any such amendments shall apply to information already collected and to be collected. Your continued use of our Website or Services after any changes to our Privacy Policy indicates your agreement with the terms of the revised Privacy Policy. The date of the last update of the Privacy Policy is indicated at the top of this Privacy Policy.

9. Contact Information

If you have any questions or comments about this Privacy Policy, please do not hesitate to contact us.

Pinnacle Advertising and Marketing Group
1435 N. Plum Grove Road, Suite C
Schaumburg, IL 60173

Email: info@pinnacleadvertising.com
Phone: 847.255.0000